# Product Feedback for Manufacturing & Development Teams | Customer Product Insights

Source: https://siemprefeedback.com/product-feedback-development-manufacturing-use-case

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US consumers were expected to return **$849.9 billion** of merchandise in 2025, **15.8%** of retail sales. For online sales the return rate is **19.3%**.

The cost of poor quality (scrap, rework, returns, warranty claims) commonly runs at **15–20% of sales revenue** for manufacturers. ASQ's widely quoted figure is a rule of thumb, not survey data.

A product with **5 reviews** is **270% more likely** to be bought than one with none. Feedback collected through the QR code can also prompt happy customers to leave a public review.

Two out of three returned gadgets aren't broken. The customer just couldn't get them working. A QR code in the battery cover tells you why, and preventing about two returns a month pays for it.

## Catch the signal and improve your products and reputation. Sell More.

[Start collecting feedback](https://siemprefeedback.com/register) | [Request a Demo Call](https://siemprefeedback.com/request-a-15-min-siemprefeedback-demo/)

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## Let Every Product Speak

**Introduction**

Customers use your products every day. Their experiences are one of your most valuable sources of innovation.

**The challenge**

Most manufacturers receive very little product feedback after a purchase, making product improvements slower and based on assumptions.

**How Siempre Feedback helps**

Place QR codes on products, manuals, or packaging so customers can instantly share opinions, report issues, or suggest improvements. Turn every product into an ongoing conversation.

### Turning Every Product into a Feedback Channel

Once a product leaves the factory, most manufacturers lose sight of it. Customers spot the weak seam, the confusing button or the bitter aftertaste, but they rarely bother to tell anyone. A Siempre Feedback QR code printed on the product, its label, packaging or manual changes that. Customers scan it, answer a question in a few seconds and carry on, with no app and no account. Product and development teams get a steady flow of real-world feedback, so improvements are based on data rather than guesswork, and each new version is better than the last.

### Tote bags

*QR code on the inside label or the hang tag.*

**Question & Answer options**

- How satisfied are you with the strength of the bag?
  - Very strong
  - Good enough
  - Too weak
- How comfortable are the handles when the bag is full?
  - Comfortable
  - Okay
  - They cut into my hand
- Is the bag the right size for your needs?
  - Just right
  - Too small
  - Too big

### Coffee

*QR code on the back of the bag or the capsule box.*

**Question & Answer options**

- How would you rate the taste of this coffee?
  - Excellent
  - Good
  - Average
  - Not for me
- How would you describe its strength?
  - Too mild
  - Just right
  - Too strong
- How fresh did the coffee taste?
  - Very fresh
  - Fine
  - Stale

### Chair

*QR code under the seat or on the assembly instructions.*

**Question & Answer options**

- How comfortable is the chair after an hour of sitting?
  - Very comfortable
  - Fine
  - Uncomfortable
- How easy were the assembly instructions to follow?
  - Very easy
  - Some steps were unclear
  - Very difficult

### Remote control

*QR code inside the battery cover or in the quick-start guide.*

**Question & Answer options**

- How easy was it to set up the remote?
  - Very easy
  - Took some effort
  - Couldn't get it working
- How easy is it to find the buttons you use most?
  - Very easy
  - Okay
  - Hard to find
- How do the buttons feel to press?
  - Just right
  - Too stiff
  - Too sensitive

## Catch the signal and improve your products and reputation. Sell More.

[Start collecting feedback](https://siemprefeedback.com/register) | [Request a Demo Call](https://siemprefeedback.com/request-a-15-min-siemprefeedback-demo/)

### See more:

- [Logistics Feedback: Understand the Experience Behind the Delivery](https://siemprefeedback.com/blog/logistics-delivery-feedback/)
- [See online Siempre Feedback sheet in action here.](https://www.siemprefeedback.com/c/siemprefeedback/tljKKk8Qu_o)