# In-the-Moment Feedback vs. Post-Visit Surveys

Source: https://siemprefeedback.com/news/new-medium-article-in-the-moment-feedback

*2026-10-08 by Miha*

Added a new Medium site that describes In-the-moment Feedback platform, with the titles: **Your Customers Aren’t Lying in Your Surveys. Their Memory Is.**

## The pre-review layer nobody talks about

Here’s the strategic part. There’s a window between the moment a customer feels something and the moment they post a public review, and most businesses have nothing in it.

## The future of CX isn’t more data. It’s earlier data.

**Follow the link:**[Medium In The Moment Feedback](https://thebatko.medium.com/in-the-moment-feedback-vs-post-visit-surveys-6182e69107f3)